Wellcare OTC catalog 2021
The Wellcare OTC catalog 2021 gives members of participating plans access to many useful items. If you are a current Wellcare Medicare Advantage plan member; you can call the member services number located on the back of your ID card to confirm your OTC benefits.
Members with the OTC benefit have 3 ways to purchase approved items:
Please note: there is a 15 item limit on OTC orders
- You can purchase items online 24/7; just visit cvs.com/otch/wellcare. Once you are on the website, you will need to create an account. Click on the create an account tab and follow the instructions. Please be sure to have your member ID, birthdate, your zip code and a current email address handy. You will also need to create a password.
- After you sign in you will be able to view your benefit amount, browse products and add items to your cart. When you are ready to place your order, just click on checkout and confirm your shipping information. You should receive your order within 14 days.
- Please note; you must submit online orders by 11:59 PM, ET to have your order processed the same day.
- To place an order; Call 1-866-819-2516 (TTY:711). Agents are available Monday-Friday from 9am until 8pm. Please have your Id card as well as the numerical item code available before you place your order.
- You can also place an order 24/7 by using the automated system. Just call the OTCHS (over the counter health solutions). After you are connected, you will need to input your birthdate. Once the authentication process has started, your name and address will be verified.
- Visit a participating retail location. If you need help finding a store; go to cvs.com/otchs/wellcare/storeloctor.
- Choose approved items form your OTC Health Solutions catalog.
- In the store you will see items that have blue labels on them. These labels identify eligible products. Please note: some prices may vary from catalog prices.
- Checkout at any register by showing the cashier your insurance card.
Wellcare does not permit either returns or exchanges of OTC items. This is due to the personal nature of the products. If you need to report either missing or damaged items; please call OTC Health Solutions 1-866-819-2516 (TTY:711) within 30 days of placing your order. You may receive a replacement item of equal or greater value as a substitution for out of stock items.
Please note: OTC items are intended for use by the insured only. Any unused OTC benefits will not roll over to the next benefit period
If you would like a copy of the 2021 catalog; Click here for Wellcare CVS OTC catalog.
Are you worried about the high cost of home healthcare? Click here to find out if Medicare covers the cost.
Feel free to contact Crowe and Associates if you need help choosing a Medicare plan. You can reach us at (2903)796-5403 or by email at firstname.lastname@example.org.